Shipping Policy

Where we ship

We ship pan-India — every PIN code Shiprocket delivers to, which is over 27,000 cities, towns and villages.

Dispatch time

Orders dispatch within 24 hours from our Yelahanka, Bangalore warehouse. Cash on Delivery orders dispatch within 24 hours of our confirmation call. We do not dispatch on Sundays or national holidays — your order moves first thing the next working morning.

Delivery timelines

• Tier-1 metros (Bangalore, Mumbai, Delhi-NCR, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad): 2–3 working days from dispatch.
• Tier-2 / Tier-3 cities: 4–7 working days from dispatch.
• Northeast, Andaman & Nicobar, Lakshadweep, Ladakh: 7–10 working days.

Final delivery is by Shiprocket's courier partner (Delhivery, Blue Dart, Ekart, Xpressbees, or DTDC — assigned based on PIN code coverage).

Shipping charges

• Free shipping on every order ₹1,099 and above.
• Below ₹1,099: a flat ₹85 shipping fee applies.

Cash on Delivery (COD)

• COD available pan-India.
• A flat ₹49 COD handling fee applies on orders below ₹999. No COD fee on orders ₹999 and above.
• Pay online (UPI / card / net banking) and ₹100 is taken off automatically — no code needed.

Tracking your order

You'll receive a tracking link via WhatsApp and SMS within 24 hours of dispatch. You can also enter your order ID on our Track Order page.

Wrong / undeliverable address

If the address is wrong or the courier can't deliver after 3 attempts, the package returns to our warehouse. We'll reach out via WhatsApp to confirm a correct address — if we don't hear back within 7 days, the order is treated as cancelled and refunded (less ₹100 forward + return shipping).

Questions

WhatsApp us at +91 63623 46498 or email hello@pocketrccars.com — we reply within 4 hours, 10 AM to 8 PM IST.